I implore of each and everyone of you that if you buy something, which for one reason or another, does not meet expectation and is eligible for return, please do just that. RETURN IT! As soon as possible after purchase or when it becomes apparent that there is a problem.
There a several legitimate reasons why you might return goods to a store and I will attempt to list them below. However not only are you entitled to return them, whether for store credit or a full refund, in some cases you are doing the rest of the world a favour in doing so. Some products are just a sheer waste of resources. They aren’t made well and they don’t live up to their promise of functionality.
There a several reasons that you might return goods due to your own fault. However depending on how lenient retailers are in your area they do have a right to refuse refunds on items returned for these reasons. From experience, I know that the rules in the USA are much more lenient for the buyer than they are here in Australia. There are time limits imposed on all returns, but usually, when the customer is a fault, that limit is its shortest. It is an expectation of the retailer that the items return through your fault should be unused at the time of return. Some of the reasons for returning under these circumstances would be…
- Bought the wrong size.
- Want to swap the item for a different colour.
- Bought too many of an item and want to return excess.
- Simply changed your mind and don’t want the item.
- Your circumstance changed and you didn’t need the item after all.
There are also several reasons, through no fault of your own, why you might and should return goods. It is expected that these items will have been used first before returning. How would you know if they were faulty or did not live up to expectation if you hadn’t.
- The item is faulty in some way ~ whether at the moment of unpacking or breaks soon after when used as directed.
- When, within a reasonable period after purchasing, clothing items shrink, fade, fall out of shape or come apart when washed correctly using manufacturers guidelines.
- When an item does not live up to the functionality promised in its advertising or by the sales person.
- You asked a sales person for assistance when purchasing but the item does not do what you specifically asked for.
- If you order an item but when it is delivered it does not match the sample or demo in store.
So often I hear of people who just don’t want to deal with the returns process, don’t like confrontation or just don’t get around to returning goods until it is too late. This is such a shame because there are potentially numerous circumstances that can arise from this lack of action.
- The most obvious is that if the item doesn’t get used it will become clutter in your home and have been a waste of your money.
- That waste of money can give you feelings of guilt every time you encounter the item.
- If you force yourself to “make do” with the item, every time you use it that nasty feeling of dissatisfaction arises which makes you unhappy and resentful.
- A recall by the manufacturing will not be enforced if not enough people come forward to make it obvious the product has a genuine fault.
- Misleading advertising will not be ceased if enough people do not complain.
- Misleading sales people will continue to get away with ripping people off.
So in future do yourself, your fellow consumers and the environment a favour by making the effort to return unsatisfactory items before it is too late.
Tip: Keep all receipts for items that are eligible to be return until you are sure you are satisfied or until the warranty expires. I keep random receipts for items such as clothes and other smaller goods together in one place. While the receipts and other relevant paperwork for more expensive items that carry a warranty are filed with other important papers.
Have you ever been sorry you didn’t return something, sorry you bought something in the first place or sorry that the guilt of wasted money has held you back from decluttering something?
Today’s Mini Mission
Declutter some paperwork that is no longer relevant to your current circumstances ~ old tax papers, irrelevant manuals and warranties, settled insurance claims…
Eco Tip for the Day
Don’t hesitate to return goods that don’t live up to expectation or don’t last as they should. World resources are wasted in the manufacturing of these items.
For a full list of my eco tips so far click here
It matters not how fast I go, I hurry faster when I’m slow